Clients frequently asked questions include sample, payments, minimum order quantity, delivery time, loading, packing etc.
Let’s review some of them together:
Let’s review some of them together:
FREQUENTLY ASKED QUESTIONS
Could I get a sample for stone?
- Yes, just specify your requirement. We usually supply 100*100*10mm. normally our stone samples are all free of charge. But we will send the samples based on freight collect except for our long-term partners. Therefore, sometimes you're requested to providing a courier service account number.
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What's your minimum order quantity (MOQ)?
- It depends on what you are buying. Normally, our MOQ is one 20' full container, with mixed products, such as tiles, countertops, stone carvings and so on. But this doesn't mean that we don't accept LCL container (less than a container load).
What is your payment term?
- Our standard payment term could be T/T (30% in deposit, balance on the receipt of copy of B/L) or Irrevocable Letter of Credit at sight.
What is approximate delivery time from order?
- It directly depends on quantity and kind of order. Some of our material are ready to loading. Some of them will be ready within 7-20 days after receipt of L/C or TT. However its negotiation.
How could I get to know how much stone I could load per 20' container?
- How much stone you could load per 20’container depends on the weight limit on the roads or railway of your country. The density of stone colors range from 2600 to 3000 KGS per cubic meter. The marble is around 2600KGS per cubic meter. The granite is around 2800KGS per cubic meter except for black granite with a density of 3000KGS per cubic meter. Please note that there should be at least 1000KGS held for the weight of the wooden case. Therefore, for America, most of the European countries and Middle East, the quantity per 20” container load is as follows:
Travertine: 550 m2
Marble and onyx: 500 m2
Granite: 450 m2
Antique and Mosaic: 750 m2
Wavy stone: 350 m2
Table lamp: 2200 pcs
INFORMATION ABOUT US
